WELCOME

I'm Zachri Alrashid

Product, Marketing,
Digital Strategist.

— Preface

A Point of View

I used to think that to succeed in marketing, you had to shout the loudest and to be the flashiest. After all, in a world where we're constantly bombarded with noise, it seems like the only way to cut through is to scream louder than everyone else.

But I was wrong.

I’ve come to realize that kind of approach will only take you as far as everyone else. The truth is, the best marketing doesn't shout, it listens. When we focus on serving the people behind the customers, the rest falls into place.

It's about understanding the problems our customers face and finding ways to solve them. That's why I’m excited in what I do — it's a field where creativity, technology, and empathy intersect to deliver real value, to real people.

Work

A compilation of selected projects I have worked on over the years.
Project for MIFX
MIFX
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Digital Strategy
Managed the overall user journey for both mobile app and web, including developing product roadmaps and marketing automation campaigns, resulting in a 15% increase in monthly acquisition. Implemented a fully online onboarding process and designed a new Customer Support Center, reducing monthly tickets by 20%.
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Project for Midtrans
Gojek | Midtrans
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Onboarding Automation
Encouraged newly onboarded merchants to utilize the full capabilities of Midtrans’ features through email nurturing workflows, personalized to each lifecycle stage. This effort led to a 5% increase in contribution to the first transaction.
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Project for Toyota
DXTR | Toyota
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#JejakWarna
Digital Amplification

Developed a user-generated campaign to amplify the release of Jejak Warna web series and promote Toyota Agya among younger audience. Participants were invited to share their unique love stories on Instagram, which resulted in over 3x the target participation.
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Project for Toyota
DXTR | Toyota
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Ghost Squad
Digital Activation

Developed an interactive text-based game called Ghost Squad to promote and educate about Toyota Safety Features. The campaign exceeded its target, generating over 900% of target leads.
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Project for GoBiz
GoBiz
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JAGA
Launched 17 automated campaigns across in-app and notification channels to raise awareness of scam cases among new and existing merchants. As a result, monthly customer support tickets decreased by 50%.
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Project for Moka
Gojek | Moka
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E-Wallet Adoption
Increased the adoption of payments via dynamic QRIS including GoPay, OVO, DANA, ShopeePay, and LinkAja by revamping the segment, triggers, and content of the automated campaigns. Achieved an overall increase of 188% in e-wallet adoption.
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Project for Gojek
Gojek
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Mercury CRM Development
Led the development of an in-house CRM tool for the Merchant Marketing team, as part of a company-wide initiative. Responsible for gathering user requirements, liaising development timeline, and migrating existing campaigns. As a result, the project achieved 100% completion of Phase 1.
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Project for Extra Joss
DXTR | Extra Joss
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#ShakeItBro
Integrated Campaign

Developed a strategy to rejuvenate Extra Joss Active brand with the launch of Extra Joss Shake. The campaign included a web series, always-on social media, and various digital activities. Resulting a significant engagement, with 1.7m video views and a 155% rise in social shares.
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Project for GoTo
GoTo
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GoTo IPO 
Communication Campaign

Led the execution of CRM communication during GoTo’s IPO, inviting selected and eligible Gojek merchants to participate in the stock option program.
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Project for DXTR
DXTR
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Website Revamp 
Took the lead in revamping DXTR's company website, overseeing the entire process from developing the brand positioning strategy, wireframe design, to content outlining.
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Project for Moka
Gojek | Moka
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Moka x GoBiz
Upsell Campaign 

Created an upsell campaign for Moka products, targeting GoBiz's power merchants. The campaign was delivered through multiple channels, including email, in-apps, and notifications, achieving 100% of the campaign's target.
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Project for Unilever's Korea Glow
DXTR | Unilever
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Love Your Korea Glow
YouTube Web Series

Managed the analysis and reporting for Unilever's brand Korea Glow web series campaign, which achieved a total of 16.5 million video views.
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Contact

For any queries, please feel free to reach out via the following form or via LinkedIn.
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